In network environments running different applications on a larger variety of hardware, the origin of a problem may be hard to track. Calling for support to the different hardware and/or software vendors of your system often ends up in finger-pointing; the hardware vendors saying the problem is caused by software or user errors. The software vendors saying the problem is caused by hardware or other vendor's software incompatibility. In the process, you will expend hours on the phone and not get an real answer to your problem.

In Canaima Software we work extensively with many off-the-shelf applications, some times pushing them to their limits. Our experience means that we have seen most of the problems that often appear in these applications. We also do frequent and exhaustive searches of knowledge bases and the documentation available for many of these applications. We can tailor-make a support package and act as an off-site IT department for your small company, or you can contract our support on an hourly basis. In both cases, we offer very competitive rates

Benefit from our experience in:

Operating Systems:
MS-DOS, Windows 3.x, 95 and 98
Windows NT server and workstation
LINUX

Networks:
Windows NT
Pathworks
TCP/IP

Database software:
Microsoft SQL Server
Microsoft Access and FoxPro
ADO, RDO, and DAO technology
Datatrieve

Office automation and integration:
MS-Office suite

E-mail and messaging:
Outlook 98
MS-Exchange

Programming languages, development and analysis tools:
C/C++
Microsoft Visual Basic and C/C++ (MFC)
Digital's, Lahey's, Absoft's and Salford's Fortran
Pascal and Borland-Delphi
S-Plus and SAS
VMS/OpenVMS-DCL
MathWorks-Matlab
Wolfran-Mathematica

Web servers/development:
Internet Information Server (IIS)
Active Server Pages (ASP) and VB-Scripting
HTML, CGI interfaces and Perl-Scripting

Geographic Information Systems (GIS) applications:
Atlas GIs/Atlas Script/VB
ArcView and ESRI-Avenue

Other leading-edge technologies:
COM/DCOM
ActiveX
OpenGL/Glut (visualization)